Best price guarantee
Best price guarantee
We take the safest route we can - this will include riding on cycle paths as much as possible. Occasionally, it may also mean crossing busy intersections like a pedestrian.
Our standard routes cover rivers, parks and urban areas. For custom tours will design the safest and most practical route however we usually cycle with some traffic at some points so guests need to be comfortable with this.
We cycle when it rains too. The only weather where we don't cycle is when there are high winds or ice, as these would make the ride unsafe.
For groups greater than 10 we will utilise some other bikes that will therefore be different to the rest of the group.
Please provide as much information as possible about any niche or customised elements in advance.
For all bookings of day tours, a minimum of 24 hours' notice prior to your scheduled departure is required in order to receive a full refund. If a cancellation is made with less than 24 hours notice, no refund is given.
For all bookings of multi-day and custom private tours, a minimum of 72 hours' notice prior to your scheduled departure is required in order to receive a full refund. If a cancellation is made with less than 72 hours' notice, no refund is given*
*Note that in the event the client requests a refund for any reason, Tour Desk reserves the right to charge a 3% administration fee to cover costs incurred.
Cancellation and refund requests need to be sent in writing to info@tourdesk.io
Use of 1 bike
Use of 1 helmet
1 piece of fruit or snack
1 guided bike tour with one of our guides
Water bottle
Suitable, weather appropriate clothing (this may include a waterproof,
You must be able to ride a bike
You must be in suitable physical condition
You must have no health problems affecting your ability to ride a bike
